![]() Payment is made with the specified means of payment, which currently include credit card (MasterCard, Visa), giropay, SOFORT-immediate bank transfer or voucher. We sell our tickets, vouchers and the Portal Membership online via and its integrated webshop. Should a payment be redebited and should we therefore withdraw from the contract, you are obliged to return the tickets without delay and to reimburse the costs incurred by the redebiting. Tickets remain the property of PBS until full payment has been received. To limit our credit risk, we reserve the right to exclude certain payment methods in individual cases. A purchase of a Portal Membership may be made anytime.įor the payment of tickets or the purchase of a Portal Membership, you can use the published payment options. As a matter of principle, we do not charge booking or processing fees, except for postal delivery. Tickets can be purchased from the start of advance sales in the ways described below, depending on available or published ticket contingents. For further conditions with regard to the Portal membership please see section 15. The age must be proven by means of a suitable identity document when concluding the contract. Reduced conditions for membership are available for young people under 35 years of age. In particular, concert recordings are usually only available for a limited period. concert recordings, podcasts or e-learning courses) under the conditions stated in each case or for the duration provided in each case. It entitles the holder to use the entire offer provided on the Portal (e.g. The regular guest status expires automatically and with immediate effect as soon as ticket returns mean that less than three concert visits remain in the season.ģ.4 Membership for the use of the Portal is acquired for a period of twelve months. They can return or exchange tickets up to 72 hours before the start of the concert and receive a free evening program upon request at the box office or through the distribution channels mentioned in section 4. Regular guests are buyers who buy tickets for three or more concerts (PBS's own events - no guest performances) per season and register with us. ![]() If proof cannot be presented at the entrance, the difference to the full admission price must be paid.ģ.3 Special conditions are available for groups, subject to a corresponding offer and individual agreements, as well as for regular guests. Such proof of elegibility of reduced tickets must be presented by way of an ID document during admission. Reduced tickets are only valid in conjunction with the corresponding proof. Reductions will be granted to entitled groups of people on request and on presentation of appropriate proof, in some cases exclusively at the concert box office, and is always subject to the availability of tickets. Please refer to our website or ask at the box office for details of the conditions for reductions. This may result in different ticket prices.ģ.2 Reductions for our concerts and events at the Pierre Boulez Saal are available for young guests under 35, families, severely disabled persons and Berlin Pass holders or for bundled concert offers (packages). We cooperate with ticketing partners and visitor organisations. ![]() He shall further ensure that his access data to the Portal will not be given to third parties.ģ.1 Information on ticket prices for our concerts and events as well as for the use of the Portal can be found on our website and at the box office. The buyer ("you") shall ensure that the regulations on access, conduct on the premises of PBS as well as on image and sound recordings are made known to all those to whom he passes on any tickets. ![]() We do not recognise any conditions of the buyer/visitor that deviate from these, unless we have expressly agreed to them in writing. The currently valid version of our GTC is to be found under /de/institution/agb and can be saved or printed out. They also apply to subscribers as well as visitor organisations and their members and all other contractual partners, unless otherwise agreed in individual cases. They are part of the contract for the purchase of tickets, vouchers or access rights to the Portal. ![]() These General Terms and Conditions (GTC) govern the legal relationship between the concert visitors of Pierre Boulez Saal and/or the members of the Online-Portal “Music for the Thinking Ear” (hereinafter referred to as “Portal”) and its operator, Barenboim-Said Akademie gGmbH (hereinafter referred to as "we" or "PBS"). ![]()
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